It's all part and parcel
I include postage and packaging costs in my jewellery prices to make things simple for you. For insurance purposes, all jewellery must be posted Special Delivery. This makes for speedy next-day delivery once I have made your Soulsmith piece. Just make sure there will be someone in to receive the parcel otherwise you'll need to pick it up from the post office.
Fellow Bristolians are welcome to pick up their orders from my Bristol workshop on St Thomas Street - just get in touch at the time of order to arrange a convenient time. And enter the promo code BRISCOUNT in the box on checkout for a ship shape 10% discount.
Because each piece is made to order, my jewellery is usually non-refundable. However, if you aren't happy with your purchase, get in touch and I will try to accommodate changes. Personalised items are non-refundable.
If you need an item resized, I am happy to do this for a small fee dependent on the item. Please do make sure you take an accurate measurement for ring sizing before you order to avoid unnecessary resizing.
To talk to me about delivery, returns or resizing, please use my contact page.